Competency-based HR management focuses first on the person and then on his or her outputs or results. With all aspects of HR integrated through competencies, rather than through jobs and work activities, the organization has a competency-based HR system. Competencies are enduring while work activities and tasks are transitory, therefore, the book proposes that a person- versus job-oriented perspective makes good sense. Additionally, the authors present a strong business case for taking the competency-based approach to HRM. Driven by six macro economic, technology and business trends, the competency needs of most organizations are discussed. In response to these trends, HR practitioners must assume responsibility for leading the way in their organizations to add value; the competency-base approach is the single most useful approach to achieving this central goal. For planning and implementing a customer-driven competency-base HR management project, a nine-step model is presented. This is the first of several action-oriented models the authors have developed.
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