Business and Society Ethics and Stakeholder Management
BUSINESS AND SOCIETY employs a stakeholder management framework. This framework emphasizes a business?s social, legal, political, and ethical responsibilities t... |
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Built To Learn The Inside Story Of How Rockwell Collins Became A True Learning Organization - AMACOM
Aerospace giant Rockwell Collins typified the old-fashioned corporate approach to organizational learning: lackluster offerings in bland classroom settings, wit... |
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Building a Knowledge Driven Organization - McGraw Hill
This is the first book to focus on the people side of knowledge management–what it takes to get employees to contribute to a knowledge system. Robert Buck... |
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Branded Customer Service The New Competitive Edge - Berrett Koehler Publishers
According to this turgid primer, service with a smile is no longer enough. With today’s glut of interchangeable commodities... |
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