Engaged Knowledge Management : Engagement with New Realities Ebook
Name : Engaged Knowledge Management : Engagement with New Realities
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The authors contend that current knowledge management efforts in organizations need to be refocused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others.
CRM Unplugged: Releasing CRM’s Strategic Value Building and maintaining a customer-centered enterprise cost-effectively is a hot topic and key business issue. This book provides the definitive work on how to...
